Outsourcing

As mortgage brokers gain more leverage in the market, concerns about borrower poaching and retention are making channel conflict with lenders more prevalent.

Wary of concentration risk, secondary market participants are backing initiatives to give more players a piece of the action.

PHH Corp.'s net loss grew in the third quarter as the company took a hit from the costs of its transformation to being a subservicer and portfolio retention originator.

PHH Corp. lost $46 million in the second quarter as it continues efforts to exit mortgage origination and servicing and instead focus on subservicing.

Former EverBank Chairman and CEO Rob Clements now has those same positions at LenderLive Holdings, a Denver-based provider of outsourced mortgage services.

Nationstar Mortgage has returned its overseas call center operations to the U.S., a move that will add 500 jobs at the company.

Managing portfolios for an influx of servicing rights investors helps mortgage companies augment revenue and keep rising costs and compliance risks in check.

New entrants in mortgage servicing are rethinking how business is done, creating more division between holders of mortgage servicing rights and the entities that actually manage loans.

The onslaught of regulatory actions against Ocwen may open the door for Nationstar to pick up a massive subservicing portfolio from the beleaguered servicer.

Citi has named David Chubak as head of global retail banking and mortgage for the global consumer bank, replacing Jonathan Larsen, who resigned late last year.

From blockchain to digital labor, here's a recap of the best moments and insights from the Mortgage Bankers Association's 2017 technology conference.

MetaSource has acquired Dallas-based mortgage document firm Orion Financial Group in an effort to expand upon its lien release offerings.

PHH Corp. has struck a deal with LenderLive to sell its private-label mortgage operations in Jacksonville, Fla., to the Denver-based mortgage services provider.

PHH Corp. plans to close a Buffalo, N.Y.-area office next year, which will result in the layoff of 80 employees, extending the staff reductions already taken in 2016.

Five credit unions in three states have partnered with myCUmortgage, a provider of outsourced origination and servicing programs.

PHH Corp. has agreed to pay a $28 million fine to the New York Department of Financial Services to settle allegations its servicing and origination units mistreated borrowers.

PHH Corp. is getting out of the private-label mortgage origination business in the wake of Merrill Lynch ending its relationship, plus it is selling its Ginnie Mae servicing rights to Lakeview Loan Servicing.

Altisource Origination Services, which provides outsourced loan fulfillment services, is rebranding as Trelix.

By decreasing costs through technology, outsourcing and scale, servicers not only can give their margins a much-needed boost, but also set themselves up to reap rewards in the future.

Bank of America has ended its agreement with PHH Corp. that saw the Mount Laurel, N.J.-based company perform private-label originations for Merrill Lynch.