Practice and client management

The cuts are part of a broader effort to trim expenses by roughly $3 billion a year by 2020.

Ellie Mae EVP Joe Tyrrell talks customer acquisition strategy. Crafting a personalized consumer experience, he says, starts with data.

NMI Holdings is laying the groundwork for President Claudia Merkle to replace CEO Bradley Shuster next year.

Casey Crawford, CEO of Movement Mortgage, bought First State Bank in Virginia last year. He has since injected more capital into the bank in an effort to reinvent it.

The vast majority of consumers start the mortgage process with internet research, but when it comes time to initiate contact with a lender, borrowers are nearly as likely to pick up the phone as they are to connect online.

The Department of Housing and Urban Development took the very rare step of filing a secretary-initiated fair housing complaint — only three were made in the last two fiscal years — against Facebook.

The U.S. is siding with fair housing groups that claim Facebook's ad targeting tools permit discrimination based on sex, religion, familial status and national origin.

Amid a tight housing market and rising rates, mortgage brokers and wholesalers have been engaged in an intense competition for control over borrower relationships.

Zillow Group is moving from being a mortgage marketer to originating loans with its acquisition of Mortgage Lenders of America, in an effort to support its home-flipping business.

Industry veteran A.W. Pickel III became president of Waterstone Mortgage in June, and now the company has decided to promote him to succeed longtime CEO Eric Egenhoefer.

Investments in technology and emphasis on user experience contributed to an increase in the average satisfaction score for mortgage servicers, according to J.D. Power. Yet only a fifth of customers use mobile platforms.

To keep winning business in an increasingly competitive loan channel, United Wholesale Mortgage is giving brokers more control of the borrower relationships that persist even after loans close.

Level One Bank in Farmington, Mich., has hired a team of mortgage bankers from MB Financial, which previously announced it was shutting down this business line.

Banks could shed as much as 20 million square feet of office space over the next five years as they shift many functions to high-tech operations centers in markets with cheaper rents.

The deal is designed to improve capital ratios and reduce risk at the Seattle company.

The Consumer Financial Protection Bureau has dropped its investigation into allegations that Zillow Group Inc. violated Section 8 of the Real Estate Settlement Procedures Act.

Since the bottom of the housing market in 2012, home prices have increased 75% but wages have only increased 13%.

Here's a look at the 12 housing markets where mortgage lenders have to compete the most for borrowers' business.

Ruoff Financial will make its first push into banking with the purchase of SBB Bancshares.

Century Communities has acquired the 50% of regional builder Wade Jurney Homes it didn't already own to boost its mortgage and title operations and reach more first-time homebuyers.