Austin Kilgore

Austin Kilgore

Editor in Chief

Austin Kilgore is the editor in chief of National Mortgage News and the SourceMedia Mortgage Group, which includes NMN, Origination News, Mortgage Servicing News and Mortgage Technology.

Kilgore writes articles for online and print, works both in front of and behind the camera to produce Web videos and other multimedia content and edits the work of staff journalists and contributors. He is also an active social media participant, engaging his audience across both personal and publication-branded Twitter, LinkedIn and Facebook profiles.

He is a regular contributor to American Banker and other SourceMedia publications and has previously served as managing editor of the company's

Kilgore's served as an editor, reporter and photographer at numerous newspapers, magazines and online publications covering technology, financial services, real estate and public affairs. He is a Texas native and a graduate of Southern Methodist University in Dallas.

All Austin Kilgore's Stories
From single-point-of-contact requirements to the need for better self-service options, servicers surveyed by National Mortgage News are taking a much-needed hard look at the full range of customer touch-points that they operate.
Amid a renewed focus on improving customer service and the overall borrowing experience, lenders surveyed by National Mortgage News indicate a strong interest in customer-relationship management software, but remain tepid about electronic signatures.
While regulatory pressures remain top of mind for the mortgage industry, lenders surveyed by National Mortgage News are shifting their attention from defensive-minded compliance initiatives to ones that improve companies' ability to compete.
Critical shortcomings in data management and analytics to support servicing rights transfers will become more problematic amid servicer expectations of accelerated activity, according to the results of a National Mortgage News survey.
After years of plowing resources into compliance projects, mortgage lenders surveyed by National Mortgage News are foregrounding core business initiatives in their plans for the coming year. High on to-do lists are projects aimed at improving the customer experience and seizing new business opportunities.
The head of the Consumer Financial Protection Bureau warned software vendors that they face new scrutiny from regulators for causing mortgage lenders to miss the TRID-compliance deadline. He was vague about how far the CFPB might go, but many in the industry are prone to fear the worst.
Ginnie Mae's plans to beef up oversight in response to the growth of nonbank issuers in its ranks will emphasize deeper analysis of firms' capital and liquidity positions rather than requiring issuers to maintain larger cash reserves.
Brian Webster, the Consumer Financial Protection Bureau's mortgage originations program manager who has worked on a number of technology-related policy and research initiatives, is leaving the agency to join Wells Fargo Home Mortgage.
It turns out the Consumer Financial Protection Bureau's failure to file a two-page form to Congress on time was the unspecified "administrative error" that delayed the effective date for new mortgage disclosure rules.
It's no grace period, but the Consumer Financial Protection Bureau is working placate lender fears of hasty enforcement of its new integrated disclosure rules.
Mercury Network, the mortgage lender and appraisal management company software unit of a la mode, was acquired by private equity firm Serent Capital, the companies announced Thursday.
The technology, still in its early development stages, will analyze Home Mortgage Disclosure Act files prior to formal submission to the regulator so lenders can spot and fix errors faster.