FHA's Neighborhood Watch Back Online After Three-Week Outage

WASHINGTON — The Federal Housing Administration's Neighborhood Watch website is back online after crashing about three weeks ago.

The website, which serves as an "early warning system" for monitoring mortgage defaults and lender performance, crashed on July 27. Last week, the Department of Housing and Urban Development could not say when it would be back up.

"HUD and its Web contractor have been working aggressively to restore the system as soon as possible. Unfortunately, despite the contractor's efforts, the system has not yet been fully repaired," HUD spokesman Brian Sullivan said in an Aug. 13 interview. "Instead of rushing to patch a broken system, possibly leading to outdated information being provided, the contractor is working to make improvements ensuring the system provides correct and valid information to its users."

When contacted Monday, Sullivan could not immediately provide details about when the Neighborhood Watch website was restored or the cause of the crash.

Last year, HUD awarded a contract to "assist with the steady-state operation, maintenance and enhancement" of Neighborhood Watch and other systems to IT engineering services firm ActioNet, according to a press release on the Vienna, Va., company's website. The company did not respond to requests for comment.

Under the Neighborhood Watch system, FHA Lenders with high early default rates can be targeted for audits and administrative actions.

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