Wells Fargo’s letter states that the bank has received approximately 1,600 complaints from customers saying that they did not request a forbearance.

Customers suffered when they were placed in mortgage relief plans without their consent, the Massachusetts senator says. She urged the Federal Reserve to take the blunder into account as it weighs when to lift other sanctions against the bank.

October 1
3 Min Read
Grappling with coronavirus

Stay up-to-date on the latest COVID-19 news affecting the industry.

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