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Michelle F. Davis is a banking and finance reporter at Bloomberg Business.

Denise Clayton Delahanty has been a partner with Accountabilty Plus LLC for four years focusing on the people side of A&A work. Prior to working for A+, she was a principal at Gallup where she helped organizations engage their employees and customers. Clayton Delahanty's management consulting over 30-plus years helps organizations align what they say to the outside with what they are set up to deliver with the inside. She holds an MBA from Cornell University.

Jim Marous is an internationally recognized financial industry strategist, speaker, author and the publisher of both the Retail Banking Strategies section of The Financial Brand and the Digital Banking Report. He works with financial institutions worldwide on using customer insight and data to drive results. This includes developing innovative, multichannel solutions for acquisition, engagement, expanding share of wallet and retention. He has helped to successfully launch new products and services as well as build and reinforce existing products and brands. Jim has presented at several SourceMedia conferences in the past, has recently spoken in London, Sydney and Slovakia on innovation in banking and is a regular contributor and recent guest host for the Breaking Banks�broadcast hosted by Brett King.He can be followed on Twitter and LinkedIn.

The agency has relaxed some reporting requirements and joined other regulators in encouraging banks to help borrowers, but pressure is building on the bureau to do more to aid consumers suffering financial hardship.

Christopher Whalen is chairman of Whalen Global Advisors LLC and publishes the Institutional Risk Analyst blog.

Social-distancing restrictions related to the coronavirus have hit hospitality employment particularly hard, and that presents a hiring opportunity for an online lender needing more help with consumer-facing work.

The 2020 countdown of the National Mortgage News Top Producers list begins by featuring the loan officers ranked 301 to 400.

Commercial real estate lenders have to consider not only how they’ll weather the COVID-19 downturn, but whether worker and consumer habits have changed for good.

Impac Mortgage Holdings suspended all mortgage lending activity for a two-week period effective March 31, citing liquidity constraints at the company's secondary market counterparties as a result of the coronavirus.