Pandemic economics forced all lender attention on high-volume refis and lightning-fast purchases and made consumers expect push-button ease more than ever. Now lenders must meet diversification and one-stop-shop customer expectations at once. What services are best under a lender roof vs. integrated via technology? How do you deliver what consumers expect in the current regulatory climate?

Myths will undoubtedly limit the possibilities of your brand. Who knew, but when it comes to home ownership, Gen Zs have lofty goals. What are the key issues you should consider for the Gen Z market?

Innovation brought to the stage. Explore the latest software solutions through curated presentations designed to inspire, drive efficiency, and transform the way you do business. • Tavant • Ice Mortgage Technology • First American Docutech • Notarize • Black Knight

Why don’t consumers think of mortgage servicers for new refis and purchases, and how do we fix it? Four of five refi consumers leave their servicer, and they don't think of servicers when buying a home because they think of the home and not the loan. Do all originators need to become servicers? Will smart servicers eventually keep all new originations? Or will originations & servicing always be separate businesses?

How does a financial services firm become a consumer’s preferred stop for any financial need? By streamlining the banking process and enhancing consumer experiences with demonstrated understanding of their banking desires, financial services firms can build loyalty and support consumers along their financial journey through proactive finance.

Innovation brought to the stage. Explore the latest software solutions through curated presentations designed to inspire, drive efficiency, and transform the way you do business. • Clear Capital • Blend • Freddie Mac • Mortgage Cadence • Pavaso

The pandemic paused our quest for one-touch loan approvals, and while some lenders argue this isn't a viable vision, it can be for at least half the market – and the GSEs are pushing for it. What does it mean for retail vs. direct lender models? Will big lenders or GSEs just dominate the market? Or will the market always require human underwriting.

Innovation brought to the stage. Explore the latest software solutions through curated presentations designed to inspire, drive efficiency, and transform the way you do business. • DocMagic • Capacity • Roostify • Total Expert • Maxwell

What’s the role of software here? Will SaaS firms buy outsourcing firms or vice versa?

Elliot Eisenberg, Ph.D., Acclaimed Economic Expert and Former Senior Economist at the National Association of Home Builders, GraphsandLaughs, LLC