Loan Think

But be aware of the business and regulatory risks associated with closing loans in your own name.

Jose Gonzalez, the first Hispanic president of a Federal Home Loan Bank, envisions eventually allowing new categories of lenders like REITs to join the system, but wants membership to stay as it is for now.

Originators need to stop waiting for something to happen and instead start going after new business.

everyone, including the underwriter, has an impact on customer experience and denying that means you are no closer to addressing it.

Understanding concepts like customer lifetime value and customer acquisition costs will increase your marketing efforts return on investment.

A small item with your company's name on it helps to keep your services in front of your business sources.

The Consumer Financial Protection Bureau prohibits actions aimed at circumventing loan officer compensation rules. One example was a lender who permitted teams of LOs to share commissions.

Here is why that reporter who contacted you decided not to use your quote in a story.

Unlicensed loan processor gets over six years in federal prison for his actions.

The CFPB report for full year 2013 shows that there were over 160,000 complaints to the bureau from homeowners, of which 60,000 were complaints about the mortgage process.