Data security

There should be contractual agreements in place between mortgage companies and loan officers that clearly define what, if any, customer information loan officers can bring from former employers to new ones.

Land title insurers using mobile devices for business often misunderstand how much sensitive personal information they're holding, posing a big data security — and regulatory — problem.

Data breaches have become scarily commonplace. But even small financial institutions can take action to thwart hackers and minimize losses.

A jury awarded Mount Olympus Mortgage Co. more than $25 million in a lawsuit alleging "corporate espionage" by former employee Benjamin Anderson and his new employer, Guaranteed Rate.

The rise in technology use can open the door for all variations of fraud and theft, but companies can look to existing tools as models in the battle against criminal forces.

A small Connecticut bank takes the plunge into mobile-friendly mortgages in a bid to turn an attractive pool of student-loan borrowers into lifetime customers.

The technology giant and the federal government both have vested interests in protecting customer and proprietary information. Making concessions for any will set a dangerous precedent to make concessions for all.

The Consumer Financial Protection Bureau's indirect response to Quicken Loans' Super Bowl 50 commercial implicitly warns consumers to be wary of technology, which points to a bigger problem: does the CFPB even know what it wants from the mortgage industry?

The mortgage industry can better manage disparate regulatory requirements with a comprehensive approach that streamlines compliance.

Tech-enabled shortcuts that borrowers might assume are harmless — or what loan officers, real estate agents and borrowers consider good customer service — may in fact lead to very risky, or even illegal, habits.