Mortgage technology

Some lenders are tapping artificial intelligence and machine learning to improve operational efficiency and enhance the borrower experience, but complexities do exist in implementing the technology.

Consumer demand for “ease of information and ease of interaction” is driving the digital mortgage era, says John Schleck, senior vice president at Bank of America.

LoanDepot is using scale and technology to its advantage by evaluating borrower demands through surveys and real-time assessments of customer profiles, says Chief Technology Officer Dominick Marchetti.

Bank of America is taking what consumers are accustomed to on the banking side and applying that to its lending division to offer a consistent digital experience, says John Schleck, the bank’s senior vice president.

Dominick Marchetti, chief technology officer at loanDepot, explains how the digital mortgage era is being driven by borrowers seeking a more dominant role in the process.

Technology will help compile and assess property data so that the future of real estate appraisers is that they won’t exist, says Matt Rider, chief information officer at Franklin American Mortgage.

After being acquired by Citizens Bank, Franklin American Mortgage has an expanded customer base and product offerings, but is also better positioned to embrace digital mortgage technology, says Franklin Chief Information Officer Matt Rider.

From music by Lil Wayne to a quote from Albert Einstein, here’s a look at 17 ways #DigMortgage18 speakers made an entrance.

The industry is learning to navigate digital mortgage technology, but there’s no right or wrong approach, says Atlantic Home Loans CEO Ed Buchser.

Atlantic Home Loans CEO Ed Buchser expects his company to stay relevant in years to come, and he's tapping technology to help him get there.

Fannie Mae will add an appraisal waiver option for mortgages in regions that its Duty to Serve program designates as high-needs rural areas, but only if home inspections are completed instead.

AI and blockchain technology are going to change the financial services business. How much? Steve Brown, aka "The Bald Futurist" suspects you're underestimating.

Bill Emerson, the vice chairman of Quicken Loans, said mortgage lenders need to give time to consider innovation and not be deterred by naysayers.

It's good advice in any relationship context. SunTrust's Bryce Elliott wants transparency from his technology partners. "It's OK to tell me no."

The bank pared down its application to 50 questions and allows customers to do the easy work before turning it to the loan officer.

To help close deals, there are steps online lenders can take to establish a quick and personal connection with real estate agents.

The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck.

At Digital Mortgage 2018, Bill Emerson, the vice chairman of Quicken Loans and its parent company Rock Holdings, outlined a vision of dramatic digital disintermediation.

Ellie Mae EVP Joe Tyrrell talks customer acquisition strategy. Crafting a personalized consumer experience, he says, starts with data.