Training

Many highly ranked mortgage firms support professional training and certifications, but they warn that they won’t support anyone who tries to game the system like some loan officers and providers have.

Nonprofits connecting Historically Black Colleges and Universities to mortgage career education courses seek to increase the number of Black professionals in the field, who in turn may help to increase homeownership among underserved populations.

Reimagining LGBTQ+ efforts at UBS for improving diversity in their recruitment process

While many companies and organizations try, diversity and inclusion efforts within the financial services have generally failed. What needs to be done in order to succeed? Join us for a panel discussion featuring guests from the Access Denied: Systemic Racism in Financial Services podcast.

Despite tangible evidence dispelling that it's hard to find Black talent, the financial services have yet to crack the code when it comes to building a representational workforce. But is it a sufficient solution on its own?

Both Fannie Mae and Freddie Mac have relaunched existing websites to provide COVID-19 tools to borrowers and servicers.

Conundrum for lenders: How to overcome top producers' tendency to stay put?

The Consumer Financial Protection Bureau issued new rules governing mortgage lenders' screening and training of loan originators with temporary authority.

Internships are an opportunity to provide the next generation of professionals with a clear path to bring their strengths to life and learn the purpose of what the mortgage industry does.

NewDay USA, a lender specializing in loans to veterans and military service members, is addressing rate-driven increases in refinancing by hiring more than 100 workers who are new to the business.

To boost its presence in affordable housing, Synovus Bank is devoting considerable resources to training its loan officers.

Mandate for loan officers is to be able to inform on customers' specific financial needs in areas that extend well beyond the home loan.

More than 70% of women mortgage professionals have experienced sexual harassment in the workplace, but these incidents go drastically underreported, according to a recent Mortgage Bankers Association survey.

Before joining NMN, our new reporter Elina Tarkazikis was a real estate agent. From endless fees to the benefits of working on a team, she explains why many things agents should know entering the business also apply to mortgage loan officers.

From better understanding consumer priorities to expertly managing career advancement, here's a look at key success strategies that female financial services executives shared at the Most Powerful Women in Banking LEAD Conference.

American Financial Network has agreed to pay $5,000 to an unnamed person of Hispanic origin to settle a Fair Housing Act claim.

Robotics and other forms of intelligent automation is already helping lenders and servicers increase capacity and redeploy staff to more customer-centric tasks.

Robotic process automation makes cumbersome loan manufacturing tasks more efficient and consistent, providing lenders and servicers with an opportunity to focus employees on activities that enhance the customer experience and increase capacity.

Churchill Mortgage is providing its loan officers with third-party technologies they can share with consumers to help would-be borrowers shop for homes and manage their budget.

Attracting millennials and preparing for the rising rate environment are issues on the minds of mortgage executives where staffing is concerned.