Jacob Passy is a reporter with National Mortgage News, covering breaking news in the residential mortgage industry. Passy has been with SourceMedia since 2015 and previously served as a breaking news reporter for American Banker. His work has appeared in numerous publications including CNBC, NBC News and the Wall Street Journal's Speakeasy blog. He is a graduate of the CUNY Graduate School of Journalism and Tufts University.
Robotic process automation makes cumbersome loan manufacturing tasks more efficient and consistent, providing lenders and servicers with an opportunity to focus employees on activities that enhance the customer experience and increase capacity.