Workforce management
Workforce management
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Plaintiffs want to certify a class of 119,100 minority mortgage customers who were unfairly deprived of ultra-low mortgage rates during the refi boom.
December 9 -
Some lenders are once again hiring mortgage lenders, but memories of the painful staffing cuts they were forced to make over the past two years remain top of mind.
November 18 -
According to the litigation, a homeowner's Denver property was valued 25% less because of her race.
October 22 -
Researchers from Lehigh University concluded that telling commercially available language learning models, like ChatGPT, to "use no bias" significantly minimized it.
August 26 -
Nexa Mortgage is attempting to move one case to federal court after a state judge ordered it to pay over $13,000 in sanctions.
August 13 -
The lender denied its software uses artificial intelligence in fighting a 'digital redlining' case.
July 31 -
The Hammond, Louisiana, company, which announced changes to its business strategy, cut 71 jobs and reduced its dividend to 8 cents per share.
July 30 -
Rocket Mortgage relied on a biased appraisal when it denied a borrower's refinance application in Denver three years ago, the housing agency claims.
July 16 -
A federal appeals court ruled that the Equal Credit Opportunity Act prohibits not just outright discrimination but also the discouragement of prospective applicants for credit.
July 11 -
Nikitra Bailey, EVP at the National Fair Housing Alliance, says communities of color are more vulnerable to the impacts of climate change because of prior redlining practices. She explains that a HUD rule could make a big difference.
July 2 -
The latest headcount reduction impacted another office previously belonging to Computershare Mortgage Services, a servicing company Newrez acquired in May.
July 1 -
Leadership across all financial services was more likely to see a significant skills gap in today's workforce compared to the mortgage industry, according to Arizent's research.
June 20 -
The headcount reduction comes one month after more layoffs in Colorado and Florida.
June 10 -
With millions of Black and Hispanic consumers likely to become new homeowners over the coming decades, the lending community stands to benefit if they are willing to combine expanded underwriting with direct outreach.
June 10 -
In recent years, the wealth gulf between white and Black families has only grown. But there is hope that advances in fintech, such as wider adoption of artificial intelligence, can help.
June 6 -
Rocket Mortgage entered into an agreement with the Department of Housing and Urban Development and will pay the consumers $65,000 to resolve the matter.
May 13 -
The rightsizing measures impacted workers in Colorado and Florida who worked at acquired Computershare Mortgage Services and its affiliate Specialized Loan Servicing.
May 7 -
Plaintiffs seeking class certification claim the bank uses an underwriting system that discriminates against minority mortgage applicants.
April 30 -
Though written before the internet era, the book about working at Salomon Brothers in the 1980s that launched Michael Lewis' writing career still holds important lessons about the true costs of success.
April 30 -
Members of the LGBTQ community were most likely to have experienced housing bias, according to a Zillow survey, which also found many people don't recognize how fair lending laws could help.
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