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The total number of loans in this category dropped 11 basis points from week to week according to the Mortgage Bankers Association. Meanwhile, the amount of unpaid balance in forbearance dropped almost 23% since the start of the year, a separate report from Black Knight found.

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Maintenance of key mortgage tools requires a nuanced strategy as the full cost will stretch across the tech stack, but inaction could be worse, experts say.
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Depositories, credit unions and nonbank lenders have different needs from their loan origination software, and smaller lenders are more agile customers.