Digital mortgages

Having an all-digital process results in lower customer satisfaction for home equity line of credit providers than an all in-person or a mix of methods, a J.D. Power survey found.

Technologies like Siri and Alexa will only make mortgage production more efficient if users communicate with them precisely and securely.

A subsidiary of digital-media company Beta Music Group is linking its origination support technology with Arive's online platform, which connects mortgage brokers to lenders, borrowers and third-party vendors.

Borrowers were more than twice as likely to use a lender they found online in 2018 as they were in 2017, making search engines the mortgage industry's top source of referrals.

A patchwork of state laws makes it tough for lenders to adopt electronic notarization, but they'll need to if they want to make a fully digital mortgage a reality.

Assessing the implications of big tech's inevitable next run at the business of mortgage lending.

AI Foundry is aiming to further cut the time it takes to originate a mortgage by adding artificial intelligence tools designed to improve on optical character recognition.

American Mortgage Consultants has acquired title search outsourcer String Real Estate Information Services as part of ongoing efforts to support all the services secondary-market clients need to conduct trades.

Whether through greater investments in technology and talent, or streamlining back-end processes to improve the decision-making process, mortgage servicers are doing more to prioritize borrowers. Here's a look at seven of these borrower-focused initiatives and how they're reshaping mortgage servicing.

The Money Source has filed three provisional patent applications as part of its efforts to develop new innovations in mortgage servicing, including the use of blockchain technology.