Rocket Mortgage

High employment, low interest rates and technology helped two Metro Detroit mortgage giants post record years in 2019.

Quicken Loans, which has a history of advertising its Rocket Mortgage digital application with high-profile Super Bowl promotions, is doubling down on its ties to the National Football League event.

The dollar volume of mortgages guaranteed by the Department of Veterans Affairs rose nearly 9% in the past fiscal year as interest-rate reduction refinancing loans surged nearly 75%.

Home values posted the largest month-over-month spike in over five years due to continued buyer demand, according to Quicken Loans.

Quicken Loans is now able to perform an electronic mortgage closing in all 50 states, claiming to be the first lender to have this capability.

The race to optimize mobile capabilities for consumers is far outstripping efforts to improve the back-office experience. That imbalance carries substantial risks.

Digitizing the lending experience can go a long way toward boosting mortgage applications even as interest rates continue to fluctuate.

June employment by nondepository mortgage bankers and brokers was little changed from the previous month, but later numbers could prove stronger given some influential lenders' interest in staffing up.

Mortgage servicer customer satisfaction levels are among the lowest of any industry as more companies prioritize cost-cutting, regulation and default management over their borrowers, according to J.D. Power.

Quicken Loans Inc.'s biggest quarter to date means more jobs in Detroit.