Rocket Mortgage

Culture scores at the lender are equal or higher than before lockdown.

The Federal Reserve's emergency rescue of the U.S. mortgage market should have set off celebration among lenders trying to keep up with demand from borrowers. Instead, executives at Quicken Loans got a hefty margin call.

Mortgage lenders are preparing for the biggest wave of delinquencies in history. If the plan to buy time works, they may avert an even worse crisis: Mass foreclosures and mortgage market mayhem.

Detroit-based mortgage giant Quicken Loans could be facing a cash crunch in coming weeks and possibly need temporary emergency federal assistance if lots of borrowers stop making payments on their home mortgages during the coronavirus pandemic, according to a news report.

To address the coronavirus' impact, banks like Truist and Ally and nonbanks like Quicken Loans are assisting communities as well as making adjustments to support their workforce and customers.

From increased consumer engagement to new forms of payment, mortgage servicers are finding themselves faced with new trends in the market that they need to address.

United Wholesale Mortgage invested in regional Super Bowl advertising for the first time and local competitor Quicken Loans added to its longstanding national marketing ties to the game.

Dan Gilbert has been back in the office and could soon be making his first public appearance since suffering a stroke last May, Quicken Loans CEO Jay Farner said.

High employment, low interest rates and technology helped two Metro Detroit mortgage giants post record years in 2019.

Quicken Loans, which has a history of advertising its Rocket Mortgage digital application with high-profile Super Bowl promotions, is doubling down on its ties to the National Football League event.

The dollar volume of mortgages guaranteed by the Department of Veterans Affairs rose nearly 9% in the past fiscal year as interest-rate reduction refinancing loans surged nearly 75%.

Home values posted the largest month-over-month spike in over five years due to continued buyer demand, according to Quicken Loans.

Quicken Loans is now able to perform an electronic mortgage closing in all 50 states, claiming to be the first lender to have this capability.

The race to optimize mobile capabilities for consumers is far outstripping efforts to improve the back-office experience. That imbalance carries substantial risks.

Digitizing the lending experience can go a long way toward boosting mortgage applications even as interest rates continue to fluctuate.

June employment by nondepository mortgage bankers and brokers was little changed from the previous month, but later numbers could prove stronger given some influential lenders' interest in staffing up.

Mortgage servicer customer satisfaction levels are among the lowest of any industry as more companies prioritize cost-cutting, regulation and default management over their borrowers, according to J.D. Power.

Quicken Loans Inc.'s biggest quarter to date means more jobs in Detroit.

Appraiser and homeowner estimates of house prices are aligning closer after the second straight month of a tightened gap in perceptions of value, according to Quicken Loans.

Mortgage lenders might be feeling a little less stressed over False Claims Act actions being brought against them following recent headlines but there is still some work to be done before they can chill out.