Distressed

County homeowners may be eligible for federal assistance in the form of low-interest loans rather than grants.

The original so-called payment holiday started in March and was set to end next month.

To deal with the crunch, servicers should combine cloud and digital workflow automation technologies.

Total forbearance driven by the coronavirus rose by 25 basis points, which suggests it is still growing but at a slowing pace, according to the Mortgage Bankers Association.

The global hospitality industry is facing the worst downturn in its history, and New York, the epicenter of the coronavirus outbreak in the U.S., is poised for a painful recovery.

Now is the time for mortgage servicers to prioritize customer care for the homeowners they serve.

But in the worst-case scenario, the number of forbearances could grow by 3 percentage points through the end of June.

Homeowners hurt by coronavirus were told they could delay their mortgage payments without facing consequences. Now, some are learning they’re at risk of being shut out of the housing market.

Eligible borrowers can add the forborne payments to the end of their loan term.

By the end of the first quarter, the number of borrowers 30 days late on their mortgage increased by 59 basis points.