Mobile technology

Linda Lacewell, New York’s superintendent of financial services, said the CFPB's debt collection proposal does not go far enough to protect consumers.

The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.

MISMO released an updated set of remote online notarization standards to create consistency among industry practices and state laws as mortgage lenders continue to make strides with electronic closings.

A Western Union survey claims consumers are unable to tell the difference between humans and interactive voice response or artificial intelligence when needing customer or payment assistance, but their responses may say otherwise.

Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.

JPMorgan Chase's banner quarter didn't stop executives from warning that the pause in rate hikes could crimp profits, or from hinting that the bank might downsize its mammoth mortgage operation.

From where to find borrowers that competitors overlook, to how to adjust strategies when interest rates change course, top producers are adapting when market conditions change.

Borrower hunger for fully digital mortgages and data automation grows, with the end goal of accelerating the lending process as much as possible. But a fragmented industry stands in the way of that goal.

Mortgage costs to close surged in the last decade because of technological investments as borrowers clamored for speed and digitalization. Industry experts believe those costs will decrease in the near future once acclimation sets in.

The Mortgage Bankers Association is investing $2 million to support the creation of online notary standards and several other initiatives.

PanoramIQ compiles and analyzes both public and proprietary property data, saving mortgage lenders time and costs by filling the gaps in property histories.

Technologies like Siri and Alexa will only make mortgage production more efficient if users communicate with them precisely and securely.

As the industry shuffles closer to completely digital mortgages, the next wave of technology aims to usher in total automation and uniformity.

A new marketing tool lets consumers start the mortgage prequalification process by sending a text message, providing would-be borrowers with credit and loan program details and offering lenders a low-cost source of leads.

Mortgage technology company SharperLending is tapping mobile devices to offer a quicker and more efficient loan process for lenders in instances that don’t require full appraisals.

First American Mortgage Solutions is stepping up its digital mortgage game by offering electronic closing capabilities.

Fiserv Lending Solutions' rebrand to Sagent Lending Technologies reflects the company's focus on a more efficient process for mortgage and consumer lenders.

As the mortgage industry continues evolving digitally, MISMO is developing standards for business-to-consumer transactions on mobile devices, according to the Mortgage Bankers Association.

While the digital mortgage movement has primarily focused on the originations side of lending, Black Knight's latest release seeks to apply those principles to servicing to help improve borrower retention and engagement.

While the mortgage industry heads in a digital direction, homebuyers are still expecting a more electronic experience during the mortgage process, which would also stand to benefit lenders.