Mortgage technology

Atlantic Home Loans CEO Ed Buchser expects his company to stay relevant in years to come, and he's tapping technology to help him get there.

Fannie Mae will add an appraisal waiver option for mortgages in regions that its Duty to Serve program designates as high-needs rural areas, but only if home inspections are completed instead.

AI and blockchain technology are going to change the financial services business. How much? Steve Brown, aka "The Bald Futurist" suspects you're underestimating.

Bill Emerson, the vice chairman of Quicken Loans, said mortgage lenders need to give time to consider innovation and not be deterred by naysayers.

It's good advice in any relationship context. SunTrust's Bryce Elliott wants transparency from his technology partners. "It's OK to tell me no."

The bank pared down its application to 50 questions and allows customers to do the easy work before turning it to the loan officer.

To help close deals, there are steps online lenders can take to establish a quick and personal connection with real estate agents.

The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck.

At Digital Mortgage 2018, Bill Emerson, the vice chairman of Quicken Loans and its parent company Rock Holdings, outlined a vision of dramatic digital disintermediation.

Ellie Mae EVP Joe Tyrrell talks customer acquisition strategy. Crafting a personalized consumer experience, he says, starts with data.

Shifting to digital processes requires rethinking staffing levels and responsibilities. Mid-America Mortgage CEO Jeffrey Bode outlines how his company has adjusted.

LoanDepot's CEO Anthony Hsieh delivered a bracing message to mortgage lenders on Monday — strong new competitors are coming into this market, so they need to expand their offerings.

Loan officers whose habits are attuned to the refi market need to improve their relationship game to make it in this business, NBKC Bank's Dan Stevens told attendees at Digital Mortgage 2018.

Customers are increasingly demanding that their mortgage providers provide more than loans; they want help finding a realtor and handling all the pieces of the mortgage process, said Anthony Hsieh, CEO of loanDepot, during the opening keynote at Digital Mortgage.

Stearns Lending is buying large equity stakes in smaller mortgage banking companies as it looks to grow its retail loan production business.

The vast majority of consumers start the mortgage process with internet research, but when it comes time to initiate contact with a lender, borrowers are nearly as likely to pick up the phone as they are to connect online.

Tech-focused startups are knocking on the door of a $15 billion industry that's dominated by just four companies: Title insurance.

Computershare Loan Services has agreed to acquire a loan fulfillment and secondary marketing unit owned by LenderLive Holdings in order to broaden its services along the full mortgage lifecycle.

The Department of Housing and Urban Development took the very rare step of filing a secretary-initiated fair housing complaint — only three were made in the last two fiscal years — against Facebook.

Banks aren’t the only ones that need to keep pace with digital innovation — government agencies must also work to stay relevant.