Practice and client management

We're counting down this year's 400 Top Producers. Check out which loan officers made the cut in the latest segment of the list!

It’s still not business as usual, but the decision to unify its two brands — Popular Community Bank on the U.S. mainland, Banco Popular in the U.S. territories — under a single, simpler name is a welcome sign that Puerto Rico’s largest bank is moving forward after the devastation of Hurricane Maria.

We're counting down this year's 400 Top Producers. Check out which loan officers made the cut in the latest segment of the list!

We're counting down this year's 400 Top Producers. Check out which loan officers made the first segment of the list!

A "three-pronged" internship and management program at HUD Federal Credit Union is helping professionals across all stages of their careers, and the initiative has garnered notice from HUD Secretary Dr. Ben Carson.

It’s tough enough to grapple with sexual harassment in the workplace. It’s more complex when clients are involved.

Radian Group is adding 40-state title insurer and settlement services company Entitle Direct to its operations in a move aimed at complementing the geographic reach of its existing title agency.

Home Captain, a fintech company that looks to increase mortgage-lead conversion rates, completed a Series A financing round led by Spring Mountain Capital.

Sen. Elizabeth Warren, D-Mass., introduced a bill to create a permanent law enforcement unit to investigate criminal activity at large banks, just as the Senate was close to passing a regulatory relief package.

An unprecedented, industrywide survey of sexual harassment in the professional workplace reveals industries with the highest prevalence of unwanted sexual behavior, the differences between large and small companies, and blind spots that may be preventing corrections. Fortunately, the data also lights a path forward.

Human resources professionals are looking to fight bad behavior driven by upper management.

Despite past missteps in the U.S. mortgage business, the bank is giving it another go, bringing servicing in-house and catering to millennials and international clients here, says HSBC’s Raman Muralidharan.

As mortgage brokers gain more leverage in the market, concerns about borrower poaching and retention are making channel conflict with lenders more prevalent.

Today's mortgage broker is tech savvy, sophisticated and better equipped to thrive in a wholesale channel that's far more competitive than in the past.

The Consumer Financial Protection Bureau issued a request for information Thursday on the bureau’s public reporting of consumer complaints, which has long vexed the financial services industry.

The bank will spend an additional $1.4 billion on technology in 2018 to gain share and boost efficiency, executives said Tuesday. But they were peppered with questions about whether the big investment will yield a big financial return down the road.

The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates.

Blue Lion Capital, which is upset with the Seattle company's growth strategy, also wants to replace two of the company's directors.

The percentage of Marion County, Fla., mortgages that are behind on payments was greater in November than it was in November 2016. This could be a residual effect of Hurricane Irma.

The company that holds Washington Mutual's legacy reinsurance business has agreed to purchase a controlling interest in Nationstar Mortgage and invest in its growth.