Training

Learn how the some of the industry's most successful loan originators get it done with these tricks of the trade from the 2016 Top Producers rankings' top 20 loan officers of the Midwest.

The Consumer Financial Protection Bureau's reluctance to outline explicit requirements for marketing services agreements forces lenders and servicers to play guessing games with compliance, executives claim. But the agency says defining what constitutes an illegal MSA isn't so simple.

Learn how the some of the industry's most successful loan originators get it done with these tricks of the trade from the 2016 Top Producers rankings' top 20 loan officers of the South.

Widows, divorcees and others who inherit or otherwise receive mortgaged property often have a hard time getting loans modified because there are too many hurdles to proving they own the property.

Learn how the some of the industry's most successful loan originators get it done with these tricks of the trade from the 2016 Top Producers rankings' top 20 loan officers of the West.

Advanced technology can certainly provide process improvements, but those will reap results only if employed alongside industry fundamentals.

Fannie Mae and Freddie Mac gave $186 million to the National Housing Trust Fund, their first such contributions to a fund designed to provide construction and rehabilitation of rental housing for low-income families.

Lenders and servicers that haven't complied with the Federal Housing Administration's lower cap on late fees better do it soon.

Lenders ready to court millennials as potential clients, and employees, can find common ground more easily than they might assume.

Freddie Mac has released a new Web tool aimed at servicers.

New services seek to replace lender processes that often involve manually updated spreadsheets and other efforts pieced together to meet steepening regulatory requirements for vendor management.

Millennials are on the verge of becoming the largest cohort of homebuyers. If lenders want to gain and retain their trust, they must start by recruiting a younger, more diverse and gender-balanced workforce.

Despite the outcry prompted by lenders' commercials during Super Bowl 50, customer satisfaction surveys indicate borrowers are more than ready for the ease and convenience of digital options.

A number of factors, including the shift back to a purchase market and burgeoning Hispanic and millennial demographics, are expected to spur mortgage industry hiring across the board in 2016, with one major exception: appraisers.

The American Bankers Association has renewed its alliance with Freddie Mac to provide origination and servicing assistance to banks.

There has been a sharp decrease in the number of incoming appraisers, largely due to outdated and untenable certification requirements. Here's how to fix the situation.

A plan by the government-sponsored enterprises to begin collecting the new Closing Disclosure data is designed to promote Fannie Mae and Freddie Mac's loan quality goals. But the initiative may also prompt broader use of e-signatures and paperless processing.

Corporate culture can be a powerful tool for a good leader — and a poison pill for a bad one.

Amid a renewed focus on improving customer service and the overall borrowing experience, lenders surveyed by National Mortgage News indicate a strong interest in customer-relationship management software, but remain tepid about electronic signatures.

The added clarity provided by the Federal Housing Administration's revised single-family handbook comes at the expense of lender flexibility to get loans qualified, including a popular workaround for borrowers with deferred student loan debt.