Digital mortgages

Real value comes from the wholesaler using a hands-on approach to ensure that a mortgage broker's customers are treated to the best experience for the life of the loan.

As Amazon looms over the mortgage industry, expert views differ on the retail monolith claiming its stake in the sector.

Ally wants to increase productivity and improve the use of analytics to build on customer relationships.

A Western Union survey claims consumers are unable to tell the difference between humans and interactive voice response or artificial intelligence when needing customer or payment assistance, but their responses may say otherwise.

Sens. Elizabeth Warren, D-Mass., and Doug Jones, D-Ala., cited research that found algorithmic lending can lead to higher interest rates for minority borrowers.

Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.

Many community banks have given up on national mortgage platforms as not worth the effort, but organizers of NXG Bank in Maryland say they have a plan to make one work.

Increased use of the digital mortgage process contributes to improved closing times, but falls short when it comes to borrower education, according to a TD Bank survey.

Wells Fargo hired two seasoned veterans for their mortgage technology and data security expertise amid a digital era for financial industries.

Mortgage lending has a long way to go before most people associate it in any way with virtual reality.

After years of expansion as a public company, Ellie Mae went private and cut 10% of its workforce. But new ways to grow lie ahead, according to CEO Jonathan Corr.

Dan Gilbert, the billionaire founder of mortgage giant Quicken Loans Inc. and owner of the NBA's Cleveland Cavaliers, is "awake, responsive and resting comfortably," a day after suffering a stroke.

Dan Gilbert, the founder and chairman of Quicken Loans, was hospitalized on Sunday after suffering stroke-like symptoms, according to the Detroit News.

Freedom Mortgage's acquisition of RoundPoint Mortgage Servicing gives it a major subservicer and will increase the Mount Laurel N.J.-based company's mortgage servicing rights portfolio by nearly 44%.

Despite the benefits of going to a fully or hybrid digital mortgage process, some lenders still hesitate to adopt it as fast as expected.

The Federal Housing Administration and Ginnie Mae will use their lagging digital mortgage positions to their advantage as they put an emphasis on building their technology.

Mortgage technology company Ellie Mae, which was recently bought by private equity investor Thoma Bravo, underwent restructuring and reduced its staff by 10%.

New legislation in Iowa that allows banks and credit unions to utilize electronic notaries could help local lenders compete with online competitors.

Zillow's mortgage division experienced better customer demand in the first quarter than it expected, but its revenue was outweighed by expenses that led to a pretax loss of $9.6 million.

Regions Bank, like many lenders, has seen its refinancing volume shrink dramatically as a percentage of overall originations over the last few years, prompting it to refocus its mortgage bankers on very different purchase originations.