Digital mortgages

As Amazon looms over the mortgage industry, expert views differ on the retail monolith claiming its stake in the sector.

Ally wants to increase productivity and improve the use of analytics to build on customer relationships.

A Western Union survey claims consumers are unable to tell the difference between humans and interactive voice response or artificial intelligence when needing customer or payment assistance, but their responses may say otherwise.

Sens. Elizabeth Warren, D-Mass., and Doug Jones, D-Ala., cited research that found algorithmic lending can lead to higher interest rates for minority borrowers.

Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.

Many community banks have given up on national mortgage platforms as not worth the effort, but organizers of NXG Bank in Maryland say they have a plan to make one work.

Increased use of the digital mortgage process contributes to improved closing times, but falls short when it comes to borrower education, according to a TD Bank survey.

Wells Fargo hired two seasoned veterans for their mortgage technology and data security expertise amid a digital era for financial industries.

Mortgage lending has a long way to go before most people associate it in any way with virtual reality.

After years of expansion as a public company, Ellie Mae went private and cut 10% of its workforce. But new ways to grow lie ahead, according to CEO Jonathan Corr.