Mortgage companies will be charged fees to upgrade an Internal Revenue Service system they use, but will benefit from the improvement as well.

Capacity, formerly Jane.ai, originally designed its chatbot to answer consumers' questions, but when employees started using it, that gave the startup an idea for a new business line.

A range of startups are experimenting with more ethical retirement savings products than traditional reverse mortgages and annuities, says venture capitalist Ben Cukier. However, according to Cukier, they're too focused on millennials and ignoring a group with more urgent needs and greater wealth — baby boomers.

Mortgage servicer customer satisfaction levels are among the lowest of any industry as more companies prioritize cost-cutting, regulation and default management over their borrowers, according to J.D. Power.

MISMO released an updated set of remote online notarization standards to create consistency among industry practices and state laws as mortgage lenders continue to make strides with electronic closings.

With retaining and maintaining customers being a perpetual challenge for independent mortgage brokers, Home Point Financial launched a technology platform to bolster recapture rates.

Mortgage lenders continue prioritizing technology efforts over all else in hopes of tackling a slew of market hurdles and threats, according to Fannie Mae.

A new wave of mortgage production technologies empower lenders to create a more personalized approach to serving borrowers compared with the ubiquitous loan origination systems created over 10 years ago.

Savings related to artificial intelligence could add up to a couple million dollars within 12 months for lenders with sufficient scale, according to an independent researcher hired by Black Knight.

Mandate for loan officers is to be able to inform on customers' specific financial needs in areas that extend well beyond the home loan.

Blend, a mortgage technology firm that named former Fannie Mae CEO Tim Mayopoulos its president early this year, has raised $130 million in Series E funding for an expansion.

Because automated valuation models have not been subjected to a stressed housing market, their increased use holds negatives and positives for residential mortgage-backed securities credit quality, a Moody's report said.

House Financial Services Committee Chairwoman Maxine Waters and Rep. Patrick McHenry, the top GOP panel member, said Facebook must testify about Project Libra.

As Amazon looms over the mortgage industry, expert views differ on the retail monolith claiming its stake in the sector.

Appraisal Logistics is letting mortgage lenders take the lead by licensing out its in-house technology platform, AIMPort.

A Western Union survey claims consumers are unable to tell the difference between humans and interactive voice response or artificial intelligence when needing customer or payment assistance, but their responses may say otherwise.

Sens. Elizabeth Warren, D-Mass., and Doug Jones, D-Ala., cited research that found algorithmic lending can lead to higher interest rates for minority borrowers.

Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.

2019 has already seen billions of dollars in fintech M&A. The deals have come at a rapid enough pace that acquirers are often buying companies that are still absorbing deals of their own.

Covius Holdings plans to buy several businesses from Chronos Solutions that support mortgage servicing and origination processes, including three delivery platforms that will increase the breadth of its technology offerings.