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From increased consumer engagement to new forms of payment, mortgage servicers are finding themselves faced with new trends in the market that they need to address.
February 28 -
United Wholesale Mortgage invested in regional Super Bowl advertising for the first time and local competitor Quicken Loans added to its longstanding national marketing ties to the game.
January 31 -
Dan Gilbert has been back in the office and could soon be making his first public appearance since suffering a stroke last May, Quicken Loans CEO Jay Farner said.
January 16 -
High employment, low interest rates and technology helped two Metro Detroit mortgage giants post record years in 2019.
January 8 -
Quicken Loans, which has a history of advertising its Rocket Mortgage digital application with high-profile Super Bowl promotions, is doubling down on its ties to the National Football League event.
January 7 -
The dollar volume of mortgages guaranteed by the Department of Veterans Affairs rose nearly 9% in the past fiscal year as interest-rate reduction refinancing loans surged nearly 75%.
November 11 -
Home values posted the largest month-over-month spike in over five years due to continued buyer demand, according to Quicken Loans.
October 10 -
Quicken Loans is now able to perform an electronic mortgage closing in all 50 states, claiming to be the first lender to have this capability.
October 7 -
The race to optimize mobile capabilities for consumers is far outstripping efforts to improve the back-office experience. That imbalance carries substantial risks.
August 28 -
Digitizing the lending experience can go a long way toward boosting mortgage applications even as interest rates continue to fluctuate.
August 26
Fincity -
June employment by nondepository mortgage bankers and brokers was little changed from the previous month, but later numbers could prove stronger given some influential lenders' interest in staffing up.
August 2 -
Mortgage servicer customer satisfaction levels are among the lowest of any industry as more companies prioritize cost-cutting, regulation and default management over their borrowers, according to J.D. Power.
August 1 -
Quicken Loans Inc.'s biggest quarter to date means more jobs in Detroit.
July 18 -
Appraiser and homeowner estimates of house prices are aligning closer after the second straight month of a tightened gap in perceptions of value, according to Quicken Loans.
July 10 -
Mortgage lenders might be feeling a little less stressed over False Claims Act actions being brought against them following recent headlines but there is still some work to be done before they can chill out.
July 2 -
As Amazon looms over the mortgage industry, expert views differ on the retail monolith claiming its stake in the sector.
June 18 -
Quicken Loans claimed victory in its dispute with the Department of Housing and Urban Development over the False Claims Act, only paying the agency for losses incurred and interest.
June 14 -
OBX 2019-INV2 is a private-label RMBS pool of 1,087 of agency-eligible investor-property loans.
June 12 -
Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.
June 10 -
Many banks have already scaled back home lending or even left the business. With profit margins shrinking, inventories of homes at crisis levels and competition from nonbanks intensifying, that’s unlikely to change.
May 29
















