Mobile technology

Slow repair cycle times, widespread premium increases and the volume of catastrophic events all contribute to dissatisfaction, according to the U.S. Property Claims Satisfaction Study from J.D. Power.

PeoplesBank in Massachusetts and others have developed digital brands that cater to younger customers' demands for smoother technology and mobile experiences.

The technology provider is in the midst of a large reduction in spending including the dismissal of approximately 340 employees.

If lenders build this technology, data suggests that borrowers will come walking out of the cornfields for it — but Congress needs to pass the SECURE Act first.

Remote online notarization helped originators close loans amid social distancing measures, but complex local laws remain a barrier to its widespread use.

The company's remote online notarization provider, Notarize, says it's on track to close $100 billion in mortgage volume over the next 12 months.

After months of pandemic-related delays, the joint venture between Guaranteed Rate and @properties started originating mortgages.

Remote online notarization gains momentum from every corner of the mortgage industry and those MISMO-certified providers are reaping the benefits.

With more real estate and mortgage companies moving to a digital process, volume expectations in the face of coronavirus restrictions shot way up in May compared to April.

The temporary approval of remote ink-signed notarizations gives mortgage companies another tool for closing deals during coronavirus lockdown.

As the mortgage and real estate industries traverse the challenges of the increasingly digital coronavirus landscape, title agents and their integral part of the process can get overlooked.

Joe Welu, CEO and founder of Total Expert, provides his perspectives on how the coronavirus pandemic impacts the mortgage industry and ways lenders can push forward.

As the world practices social distancing to counteract spreading the virus further, it forces lenders to move as close as possible to an all-digital model, as quickly as possible.

Blend, a vendor that outfits some of the biggest banks and other lenders with consumer-facing digital mortgage technology, has released a new mobile application for mortgage professionals.

In another sign of state officials trying to outdo the Consumer Financial Protection Bureau, governors in California and New York want greater authority to license and oversee the debt collection industry.

There are no statutory restrictions on the books in any state prohibiting lenders from conducting mortgage closings electronically or remotely.

The average number of attempts to defraud mortgage companies each month increased by 42% this year and hit the smallest businesses hardest, according to LexisNexis Risk Solutions.

Quicken Loans is now able to perform an electronic mortgage closing in all 50 states, claiming to be the first lender to have this capability.

Linda Lacewell, New York’s superintendent of financial services, said the CFPB's debt collection proposal does not go far enough to protect consumers.