Mobile technology

Some Wells Fargo customers on social media Thursday afternoon expressed frustration with not being able to log in to accounts digitally. The San Francisco bank responded in a tweet acknowledging the problem.

From responding to natural disasters to emerging technology strategies, here's a look at six top trends on the agenda for the 2018 MBA Servicing Conference.

From origination to servicing and everything in between, here's a look at what's in store for the mortgage industry in 2018.

Closing mortgages more quickly could introduce efficiencies but it also could introduce fraud risks if done without strong identity verification procedures in place, LexisNexis Risk Solutions finds.

Originators and real estate agents are considered more trustworthy and credible by home purchasers than online sources about mortgage information, a Fannie Mae study found.

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

"Digital mortgage" is the hot new buzzword taking over the industry. But what is a digital mortgage anyways? And how did we get here? A live survey during NMN's Digital Mortgage Conference revealed striking observations about the state of industry adoption.

Automated data validations are integral to a seamless digital mortgage experience. But the extent of data exposed in the Equifax breach raises questions about the risk of fraudsters exploiting those technologies to further compromise consumer data.

While many mortgage lenders focus on updating the front end of the borrower experience, other lenders are making strides on the back end of the process with new electronic closing capabilities.

Borrowers can now self-serve when submitting application information at U.S. Bank, but the bank also has proprietary technology aimed at keeping loan officers looped in to help with product selection.