Mobile technology

While mobile applications have become increasingly present in the originations segment of the mortgage industry, they're now making their mark in the servicing space.

Some Wells Fargo customers on social media Thursday afternoon expressed frustration with not being able to log in to accounts digitally. The San Francisco bank responded in a tweet acknowledging the problem.

From responding to natural disasters to emerging technology strategies, here's a look at six top trends on the agenda for the 2018 MBA Servicing Conference.

From origination to servicing and everything in between, here's a look at what's in store for the mortgage industry in 2018.

Closing mortgages more quickly could introduce efficiencies but it also could introduce fraud risks if done without strong identity verification procedures in place, LexisNexis Risk Solutions finds.

Originators and real estate agents are considered more trustworthy and credible by home purchasers than online sources about mortgage information, a Fannie Mae study found.

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

"Digital mortgage" is the hot new buzzword taking over the industry. But what is a digital mortgage anyways? And how did we get here? A live survey during NMN's Digital Mortgage Conference revealed striking observations about the state of industry adoption.

Automated data validations are integral to a seamless digital mortgage experience. But the extent of data exposed in the Equifax breach raises questions about the risk of fraudsters exploiting those technologies to further compromise consumer data.

While many mortgage lenders focus on updating the front end of the borrower experience, other lenders are making strides on the back end of the process with new electronic closing capabilities.

Borrowers can now self-serve when submitting application information at U.S. Bank, but the bank also has proprietary technology aimed at keeping loan officers looped in to help with product selection.

From automated applications that borrowers can complete on their own, to data-mapping that speeds up the underwriting process, here's a look at strategies that can help lenders close loans faster.

The majority of mortgage lenders don't expect to use chatbots to communicate with clients anytime soon, the results of a Fannie Mae survey said.

While consumers pay for mortgage insurance policies, carriers like Arch MI are forging new relationships with real estate agents and strengthening lender partnerships to reach the growing segment of millennial and low-to-moderate-income homebuyers.

Learn how the some of the industry's most successful loan originators get it done with these tricks of the trade from the 2017 Top Producers rankings' top 20 loan officers of the Northeast.

Foreclosure activity continues to subside and most of the regulatory reforms created to protect distressed borrowers have been implemented. Yet mortgage servicers still haven't fully resolved the operational challenges facing their business.

Learn how some of the industry's most successful loan originators get it done with these tricks of the trade from the 2017 Top Producers rankings' top 20 loan officers of the South.

Black Knight Financial Services has added an application program interface to its loan origination system that will allow consumers and loan officers to access it more easily through mobile devices.

Learn how the some of the industry's most successful loan originators get it done with these tricks of the trade from the 2017 Top Producers rankings' top 20 loan officers of the Midwest.

Learn how some of the industry's most successful loan originators get it done with these tricks of the trade from the 2017 Top Producers Rankings' top 20 loan officers of the West.