Practice and client management

Younger customers want personalized engagement, including in their music playlists, experts said at American Banker's recent Digital Banking conference.

Bank of America is also planning to expand into Madison, Wisconsin; Boise, Idaho; and Birmingham, Alabama, a company executive said. The goal is to find growth opportunities that don't require operating a large number of branches, the executive indicated.

Mortgage companies are using AI and other tools to reach those who expect nothing less than a super-personalized and interactive experience from their online services.

But a large gap exists in the degree of energy and investment depository institutions put in their customer acquisition efforts versus nonbanks, according to Arizent research.

"If this technology goes wrong, it can go quite wrong." Leaders call for government regulation of powerful tech tools.

Jesse Iwuji Motorsports claims Equity Prime Mortgage backed out of a multimillion-dollar commitment after it was hit with a margin call last fall.

Home loan volume is slowing, heightening the need for effective outreach to new leads for lenders. Join industry mortgage marketing leaders for a discussion about best practices in the current landscape.

A federal judge recently gave the go-ahead to the lawsuit from the larger company against its smaller competitor.

Headcount at the nation's second-largest bank has fallen by around 1,000 since the end of last month. More job reductions are in the works after noninterest expenses rose by 6% during the first quarter.

Mauro Guzzo, who operates in both the U.S. and Mexico, is looking to build an international financial brand.