Practice and client management

As home loans surge and lenders look to expand, they're doing a cost-benefit analysis on the possibility of opening more commercial locations.

Almost six in 10 completely agreed that company-provided technology met or exceeded their expectations.

The new normal created by the events so far in 2020 could make this the best year ever for lenders.

The current refinancing boom might seem like the worst time to buy leads, but for some, it may be the best.

The outbreak has completely upended whatever expectations the industry had heading into 2020. Here's key areas that have been shaped by the pandemic, some potentially forever.

Buying power for many consumers is hampered and some originators said that affects their ability to serve consumers.

Framework Homeownership CEO Danielle Samalin helped support consumer organizations after the housing bubble burst. Now she’s using that experience to help borrowers and homebuyers navigate new challenges.

But unless lenders make fundamental shifts in how they use this technology, change isn't going to happen.

Culture scores at the lender are equal or higher than before lockdown.

Even after the Fed eased some limitations in April to promote emergency lending, the bank has had to make some “tough choices” to heed the $1.95 trillion growth ceiling set by regulators in the aftermath of its phony-accounts scandal.