The nuance involved in originating mortgages to borrowers with nontraditional credit profiles often forces lenders to rely on manual underwriting. But these methods cost more and lack efficiency, creating the need for a more inclusive automated solution.

At New American Funding, which lends to many Hispanic borrowers, the company's president Patricia Arvielo noticed that loan officers serving this demographic — many of them Latino or Latina themselves — were encountering major hurdles when their loans went to underwriting.

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