The bank pared down its application to 50 questions and allows customers to do the easy work before turning it to the loan officer.

The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck.

Signals are flashing red in the structured credit market, according to Bank of America.

Bank of America's residential mortgage origination volume fell short of last year's in its second-quarter earnings despite gains from digital sales and seasonal home buying, and broader consumer lending strength.

Bank of America allows foreclosed houses in black and Hispanic neighborhoods to fall into disrepair even as it studiously maintains bank-owned homes in white areas, housing activists allege.

Lori and Dwayne Bell of Derby, N.Y., have been scared out of their minds for almost 10 years.

Lending, especially in some consumer segments, increased at Bank of America in the first quarter, and CEO Brian Moynihan expects that to continue this year. However, for market watchers skeptical about the industry's growth prospects, BofA's numbers may do little to change their minds.

One measure of how much things have changed in the last decade at Bank of America: The firm has stopped reporting fees from its mortgage business.

The bank says its partnership with Lender Price will help streamline and simplify its home loan process.

While the mortgage industry heads in a digital direction, homebuyers are still expecting a more electronic experience during the mortgage process, which would also stand to benefit lenders.