Marketing

A decline in overall customer brand perception has stalled mortgage servicer satisfaction, ending a multiyear trend of steady improvements, according to J.D. Power.

It’s a very large number for any bank, but Bank of America executives said the move makes good economic sense and promotes relationship-building with customers.

The national median home value was above $200,000 in June, breaking a barrier that was not reached during the housing boom.

From Indianapolis to Nashville, here's a look at the 15 hottest residential real estate markets of summer 2017.

New compliance challenges and competition make real estate alliances harder to secure. But they're essential for lenders to maximize market share. (Part three in a four-part series on the mortgage industry's response to the housing inventory shortage.)

A builder promises to offer that rarest of products in Palm Beach County's real estate market — new single-family homes priced at less than $300,000.

The inventory crunch caused the time a property lists until it goes into contract to reach a new low in June, at 36 days, according to Redfin.

Mounting compliance risks and an evolving landscape for how consumers shop for homes and mortgages have some lenders re-examining whether they still need co-marketing arrangements with real estate brokerages.

Real estate site Zillow is launching a $1 million competition among data scientists to improve its "Zestimate" home valuations, but said the crowdsourcing initiative is unrelated to recent lawsuits filed in Chicago against the company.

Here's a look at the top cities where out-of-town house hunters are looking to buy. Mortgage lenders can capitalize on these trends with targeted marketing and specialized customer service to cater to these consumers.