The most successful mortgage originators will use artificial intelligence and machine learning to enhance and enable their people to have better, more meaningful engagements with customers.

The number of mortgage holders with refinancing potential dropped by 1.5 million as the average long-term rate for home loans continued to rise, according to Black Knight.

Self-service technology gives borrowers the control, speed and convenience they desire, while providing lenders with higher origination volume.

Linda Lacewell, New York’s superintendent of financial services, said the CFPB's debt collection proposal does not go far enough to protect consumers.

The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.

Freddie Mac is partnering with Finicity to give lenders access to a new automated process that advances efforts to consolidate borrower-authorized data validation checks used in the secondary market underwriting process.

Offerpad claims its upcoming program can help homebuyers move into a house within 24 hours of finding it, while the industry average move-in and closing time sits at 43 days.

A mere 7-basis-point increase in interest rates reduced what was a record-high number of borrowers with refinancing incentive by 2 million in a matter of days, according to Black Knight.

The Digital Mortgage Conference is heading back to Las Vegas on Sept. 23-24 to tackle technology across all sectors of the market. From a live demo competition to innovative insights, here's what to expect at this year's event.

Digital mortgage strategies do more to support loan officers than some people think, according to Tom Wind, executive vice president of consumer lending at U.S. Bank.

Credit decisions were a natural place to start with artificial intelligence, but now banks and credit unions are taking the technology to all parts of their businesses.

Mortgage application fraud risk plummeted in the second quarter as refinance loans poured into the market, according to CoreLogic.

A new company called Simplist is brokering mortgages using a mix of data, analytics and processes designed to help render quick, cost-effective decisions on a wide range of loans.

With more rate-and-term refinancing in the mix, home lenders did a better job of retaining borrowers in the second quarter, but there's still room for improvement.

Like many regional banking companies, Huntington Bancshares casts itself as a community bank, albeit one with more than $100 billion in assets.

The Mortgage Industry Standards Maintenance Organization has released a dataset designed to prepare lenders for a new mortgage application and automated underwriting system upgrades at Fannie Mae and Freddie Mac.

A year after the major credit bureaus agreed to strip tax liens and civil judgments from consumers' credit files, a new study says it is hampering lenders' credit decisions. But proponents of the move insist it was the right call.

Kristy Kim was an immigrant success story with a degree from Berkeley and a lucrative job — except her lack of credit history precluded her from getting a car loan. She started TomoCredit to help the many young folks who struggle to qualify for a credit card.

The race to optimize mobile capabilities for consumers is far outstripping efforts to improve the back-office experience. That imbalance carries substantial risks.

To boost its presence in affordable housing, Synovus Bank is devoting considerable resources to training its loan officers.