Technology

Capacity, formerly Jane.ai, originally designed its chatbot to answer consumers' questions, but when employees started using it, that gave the startup an idea for a new business line.

Freddie Mac is automating a manual form submission process used to correct post-settlement and real estate owned data, and adding policy changes aimed at accommodating electronic signatures on loss mitigation documents.

The Mortgage Industry Standards Maintenance Organization is working with stakeholders to come up with a common means of handling new tax transcript authorization requirements in the Taxpayers First Act.

A range of startups are experimenting with more ethical retirement savings products than traditional reverse mortgages and annuities, says venture capitalist Ben Cukier. However, according to Cukier, they're too focused on millennials and ignoring a group with more urgent needs and greater wealth — baby boomers.

Better.com has added new capital to support its growth and, in a separate deal, New Residential has agreed to use some its funds to buy property management firm DGG RE Investments.

The pursuit of a more digital mortgage business always involves a balancing act between the drive for automation and the preference or need many consumers may have for some kind of personal touch.

Sen. Elizabeth Warren, D-Mass., and three House members are seeking more details about Paul Watkins' past work with an organization the Southern Poverty Law Center says is an anti-LGBTQ hate group.

Angel Oak is now offering mortgage brokers and correspondent loan sellers a prequalification tool to determine borrower eligibility for non-qualified mortgages.

The Massachusetts Democrat is questioning a claim by the agency about the amount of redress available to those affected by the credit bureau's 2017 data breach.

The monthly volume of new mortgage securities insured by Ginnie Mae remained higher than it has been in more than two years in July, rising slightly on a consecutive-month basis.