Technology

Investments in technology and emphasis on user experience contributed to an increase in the average satisfaction score for mortgage servicers, according to J.D. Power. Yet only a fifth of customers use mobile platforms.

Ellie Mae saw a 20% year-over-year increase in second-quarter revenue with more loans closed using Encompass, but net income fell nearly 50% on an accounting change and acquisition costs.

As the mortgage industry continues evolving digitally, MISMO is developing standards for business-to-consumer transactions on mobile devices, according to the Mortgage Bankers Association.

One of the biggest trade secrets cases in U.S. history took a bizarre turn, with the company that lost a $706 million jury verdict saying it uncovered "bombshell" evidence of fraud thanks to whistle blowers who used to work for the winning side.

Lawmakers approved legislation to enable coordination between state and federal regulators on examining banks' third-party vendor relationships.

Startup LoanSnap, a company funded in part by Virgin Group founder Richard Branson, has launched artificial intelligence that matches consumers with mortgages based on a complex analysis of their financial situation.

As purchase mortgages continue to dominate overall industry volume, lenders aren't letting the extra work required to close these loans affect their productivity.

Other aggregators came to the bank's defense, while one CEO suggested Plaid's very public protest was unfounded.

Bank of America's residential mortgage origination volume fell short of last year's in its second-quarter earnings despite gains from digital sales and seasonal home buying, and broader consumer lending strength.

United Wholesale Mortgage has set out to be an ally to mortgage brokers in unprecedented ways as CEO Mat Ishbia works to evolve the channel's transactional nature into a more relationship-driven dynamic.