After years of largely standing on the sidelines, lawmakers are taking a closer look at whether algorithms used by banks and fintechs to make lending decisions could make discrimination worse instead of better.

A Western Union survey claims consumers are unable to tell the difference between humans and interactive voice response or artificial intelligence when needing customer or payment assistance, but their responses may say otherwise.

Appraisals are viewed as a choke point in the mortgage process. As the ranks of appraisers dwindle and technology advances, a new, AI-driven approach may not be far off.

One year into her tenure as SunTrust Banks' mortgage transformation officer, Sherry Graziano has put into motion several initiatives that are redefining the role of loan officers at the Atlanta-headquartered company.

Provenance Blockchain, recently spun off from Mike Cagney's Figure Technologies, says it can help lenders trim 70% of mortgage settlement expenses through speedier processing and paperwork reduction.

The mortgage industry identified two technology initiatives it claims have the greatest potential to improve processes and be the most broadly adopted over the next two years, according to Fannie Mae.

Mortgage lenders have invested heavily in various digital tools that improve the consumer experience, but what they really need to focus on is artificial intelligence that will improve data quality.

Artificial intelligence, automation, electronic closings; the 2019 Top Producers identified the biggest technology initiatives bending the way mortgages get done.

Costs, process, privacy: Here's a look at some key digital mortgage drivers and obstacles identified by experts at this year's MBA Technology Solutions Conference.

The mortgage industry is eager to adopt digital strategies like artificial intelligence to streamline processes, but they are finding it difficult to extend through the full lifecycle of the loan.

Commercial and multifamily lending lags the technology available in the residential market. A look at how one expert thinks the gap could be closed.

PanoramIQ compiles and analyzes both public and proprietary property data, saving mortgage lenders time and costs by filling the gaps in property histories.

Software startups say bringing borrowers, builders and lenders onto one digital platform can remove some of the risks lenders faced during the crisis.

Technologies like Siri and Alexa will only make mortgage production more efficient if users communicate with them precisely and securely.

AI Foundry is aiming to further cut the time it takes to originate a mortgage by adding artificial intelligence tools designed to improve on optical character recognition.

A digital mortgage startup called Brace is using machine learning to automate loss mitigation and has lined up backing from several venture capital sources, including a fund with high-profile investors like Amazon founder Jeff Bezos.

With its new round of funding, the mortgage fintech company will look to expand its geographic reach and reduce the mortgage closing process to a week in 2019.

Mortgage technology is rapidly advancing, with incumbents and new entrants scrambling to take advantage of developments in artificial intelligence and automation. The goal? Beat the customer expectations set by Amazon and Uber, not just other lenders, says KPMG Managing Director Teresa Blake.

As the mortgage industry braces for even more market uncertainty in 2019, emerging technologies that improve the borrower experience and streamline back-office tasks may provide a glimmer of hope to beleaguered lenders.

Executives urged the consumer bureau at a public meeting to keep a closer eye on artificial intelligence innovations developed by fintech firms that are subject to less regulation.