ChatGPT is changing how borrowers search. If your mortgage business isn't showing up in AI answers, your website may no longer be your best storefront, writes the founder of Mortgage Advisor Tools.

The American Fintech Council publicly declared support for California SB 69, which would require "internal expertise" for artificial intelligence regulation.

Mortgage industry leaders say technology, whether in training or implementation, isn't effective without consistent, thoughtful human guidance.

The need for an insurance policy that covers AI risks is growing with the adoption of AI technologies.

Real estate agents add that they are integrating AI in their daily work, with many using it for marketing and communications.

Sam Altman, the founder and CEO of OpenAI, said the rapidly growing capabilities of AI are rendering many of banks' fraud prevention measures useless and warned of an "impending fraud crisis" if banks don't update their processes.

Google, Oliver Wyman and Corridor Platforms offer bankers a safe space where they can experiment with using generative artificial intelligence for customer interactions.

The Rhode Island-based bank plans to use artificial intelligence to boost efficiency and improve customer service. "Everything is fair game," said CEO Bruce Van Saun.

The new set of definitions will give mortgage companies clarity in speaking about technology that is becoming a core part of how their day-to-day work

Several large banks are deploying agentic AI. There's a big difference between managing people and managing AI agents.

Deepfakes and phishing attacks are just some of the ways criminals are harnessing AI to scam homebuyers, say security experts.

Onity Group's Jack Cavanagh describes how data science has changed processes in the mortgage industry and what type of misconceptions still exist about AI.

The former fintech lead at the FHFA will work to "disrupt" current technology offerings for mortgage lenders.

Legacy core systems and the high cost of hiring people with artificial intelligence skills are among the factors getting in the way of big AI payoffs, experts say.

Starting with the client for life concept, executives from Rocket and CMG Financial described what is happening at their nonbanks to achieve future success.

Sean Grzebin discusses his plans to leverage JPMorgan Chase's massive consumer audience to pick up mortgage market share.

One of the tools introduced is a voicebot, dubbed Mia, which helps with consumer retention by making calls to check on clients for UWM broker partners.

New research found limitations in current appraisal tools and methods contributing to inconsistencies that may result in incorrect property valuations.

Bad actors use generative AI to create automated threats that are more sophisticated than earlier generations of malicious bots, and they are going after banks' APIs.