Practice and client management

The long-awaited proposal includes safe harbors to protect collectors from getting sued, but would restrict phone collection attempts and allow borrowers to opt out of receiving other communications.

Having a cash-out refinance program is important to greater share of originators in the West than it is in the United States as a whole, the Top Producers 2019 survey found.

Customer-facing mortgage technology is not that big of a deal for Top Producers based in the South, even as a growing number of lenders are partnering with fintech firms to create a better user experience.

Millennials act differently than prior generations, including moving to second-tier markets to buy a home, and that is the opening for community lenders to reach this market.

Consumers increasing their online shopping for homes and loans is a reason why mortgage servicers' retention rates haven't improved much since the downturn, according to a marketing technology firm executive.

360 Mortgage is bringing back the no-income, no-asset loan, but says its $1 billion pilot's guidelines differ from those of the NINA loans that contributed to the financial crisis.

Marianne Lake, seen in recent months as a leading candidate to replace CEO Jamie Dimon, got the post she may have needed to round out her resume — consumer lending chief. And Jennifer Piepszak, another rising star at the company, will take over as CFO from Lake.

Northeast mortgage originators relied heavily on referral relationships with attorneys and financial planners and less so with homebuilders last year, the Top Producers 2019 survey found.

The National Mortgage News 2019 Top Producers countdown takes a look at the top 50 loan officers by number of units originated.

Gateway Mortgage Group’s dream of being a national, diversified financial services player will hinge on its effort to turn a community bank into an online-only platform.