Practice and client management

Alexander most recently headed up mortgage lending and before that co-led the integration of Key's acquisition of First Niagara. He replaces Dennis Devine, who recently left the company.

Digitization presents opportunities for lenders to streamline the mortgage process in ways that benefit them and their borrowers, but three things stand in the path to full adoption.

United Wholesale Mortgage invested in regional Super Bowl advertising for the first time and local competitor Quicken Loans added to its longstanding national marketing ties to the game.

CEO VanTrojen: Employees are the No. 1 client.

Dan Gilbert has been back in the office and could soon be making his first public appearance since suffering a stroke last May, Quicken Loans CEO Jay Farner said.

More than half of Columbus homebuyers are millennials, according to a new study from the mortgage lead generation company LendingTree.

Quicken Loans, which has a history of advertising its Rocket Mortgage digital application with high-profile Super Bowl promotions, is doubling down on its ties to the National Football League event.

Canadian Imperial Bank of Commerce expects its growth in domestic mortgages to be more “market-like” in 2020, after last year’s contraction in home-loan balances, Chief Executive Officer Victor Dodig said.

Consumer attorneys are filing more Telephone Consumer Protection Act lawsuits than ever and if a piece of follow-up legislation becomes law, the peril to mortgage lenders will grow.

A new National Credit Union Administration proposal would raise the threshold for residential mortgages that require appraisals. However, the final rule is by no means a done deal.

Roostify is working with Level Access — a software provider enabling disabled people access to technology — to offer Americans with Disabilities Act compliant websites and mobile applications.

Consumer mortgage originator satisfaction scores fell in the second quarter as lenders had to work through the increase in application activity, a J.D. Power report said.

The average number of attempts to defraud mortgage companies each month increased by 42% this year and hit the smallest businesses hardest, according to LexisNexis Risk Solutions.

The National Credit Union Administration has unveiled a proposal to address a federal judge's concerns that its 2016 field-of-membership overhaul could discourage lending in low-income areas.

Count Citizens Financial’s Bruce Van Saun among those who think interest rate cuts could halt by mid-2020. The key, he says, is to focus on delivering services customers are willing to pay fees for and to skillfully reprice deposits until then.

Charles Scharf’s most immediate priorities will be mending fences with regulators and getting the bank out from under a Fed-imposed asset cap. But he also must come up with strategies for spurring revenue growth and reining in expenses.

Scharf next month will become the fourth leader at Wells Fargo in three years. Meanwhile, Bank of New York Mellon has named Thomas P. "Todd" Gibbons as acting chief executive.

More than half of recent, as well as prospective, first-time homebuyers said purchasing a house was more difficult than it should be, according to a survey for Framework.

Business intelligence software from a compensation management technology provider and an auto-fulfillment service for disclosures were among new offerings introduced by companies at Digital Mortgage.

With the mortgage industry inching closer to full digitization, lenders need to strike the right balance of man-versus-machine as borrowers still look to leverage human interaction during the origination process.