Data and information management

Lenders and vendors are starting to realize that there are both areas in which artificial intelligence can be used more broadly, and areas in which technology’s role should be limited.

Many states currently have temporary work-from-home guidance for licensed mortgage professionals that extends through at least Dec. 31, but some have fall expiration dates.

The former SoFi chief’s latest startup, Figure, has created what it says is a transparent marketplace for buying and selling assets. Some banks have embraced the technology, but other blockchain projects have stalled because lenders don't want rivals to see their data.

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones

The overnight shift to working from home created a number of practical quandaries for mortgage firms large and small, according to a recent survey conducted by Arizent.

With the recent acceleration to cloud computing, how can mortgage companies, who constantly deal with sensitive personal information, maintain safety?

From what it takes to accommodate remote notarization to figuring out how to process an influx of forbearance requests through limited communication channels, here are five takeaways from coronavirus-related work restrictions.

Financial institutions have been monitoring workers' productivity at home with tracking software and webcams. Now they're mulling whether to mandate contact-tracing apps, COVID-19 testing and other practices that could raise further privacy issues.

The popular videoconferencing service has been beset by security issues, and some banks have banned employees from using it. Are they overreacting?

The conditions the pandemic created could be the driver of e-mortgage adoption that has been long in coming.

Williston Financial Group accounted for a pandemic in business continuity plans, and it helped some, but COVID-19 was a much larger scale than it anticipated.

The attack knocked out core and mobile banking systems at several U.S. banks, and Finastra is working to get them up and running.

Financial institutions need to alert customers about emails or websites that pretend to offer important COVID-19 information but instead could end up stealing their account numbers or logins.

Fidelity National Financial, the nation's largest title insurance underwriter, added a new digital title insurance opening package to its WireSafe homebuyer and seller program.

There is a real possibility of a large, nonmortgage brand coming into the industry and consolidating a disjointed loan origination process.

Equifax has released a series of bundled services aimed at helping financial institutions use data and analytics to manage tasks associated with the process of servicing mortgage loans.

The CEO of Freedom Mortgage, Stanley Middleman, provides his take on trends affecting independent mortgage bankers as well as the residential real estate finance industry at large.

Federal Reserve Chairman Jerome Powell told senators that the central bank is willing to explore a credit-sensitive interest benchmark in addition to the secured overnight financing rate, which some banks say could cause problems during economic stress.

The California Consumer Privacy Act is here, but many mortgage lenders still don't know what that means for them.

The prevention of wire fraud and cybercrime being perpetrated against the mortgage business is the latest passion for Regina Lowrie, longtime industry executive and the first woman to head up the Mortgage Bankers Association.